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Data drop: The Authenticity Tax

Why brands that prove they’re real will win.

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Sample size:2149
Geography:Canada and USA
Publication date:July 2026

KEY takeaways

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Key takeaway cards for this data drop.

Insight 1

Authenticity matters where stakes are highest

Reality is required for health, finance, news, and reviews — where deception impacts quality of life, finances, or truth. Consumers are less strict on authenticity when it comes to fashion, beauty, and tech — where creativity and flair are more acceptable.

Insight 2

AI awareness fuels authenticity demand

The majority of consumers believe brand content is AI generated and they aren’t sure what to trust. Defendable, authentic content is now a way to differentiate. Brands that voluntarily disclose their content approach can convert widespread uncertainty into trust.

Insight 3

Proof outperforms polish

Brands that stand out as authentic are transparent, honest and connect with consumers in a relatable way. Real customer stories, experiences and images are key to fostering authenticity. Polished visuals, celebrity endorsement or paid influencers lack credibility.

Expert spotlight

Expert video and commentary.

Our CEO's take:
The Authenticity Tax

Brands have spent years trying to look authentic. But consumers are raising the bar. In our latest Data Drop, The Authenticity Tax, we explore why 79% of consumers prefer authentic brands, but are increasingly looking for proof behind the claims. Watch Cashew CEO, Addy Graves break down what’s changing the way brands earn trust.

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WHAT'S INSIDE THE interactive report

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