Terms & Conditions

EFFECTIVE DATE: January 1, 2021

Welcome to Cashew Research. By accessing or using our services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

1. ACCEPTANCE OF TERMS

By using the Cashew mobile application ("App") and related services provided by Cashew Corp. ("Cashew", "us" or "we"), you agree to comply with and be bound by these Terms & Conditions. We reserve the right to update these terms at any time, and your continued use of the App constitutes acceptance of any changes.

2. USE OF SERVICE

You agree to use the App only for lawful purposes and in accordance with these Terms & Conditions. You agree not to:

Use the App in any way that violates any applicable federal, state, local, or international law or regulation
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the App
Attempt to interfere with the proper working of the App or any activities conducted through the App
Use any automated means to access the App for any purpose without our express written permission

3. USER ACCOUNTS

To access certain features of the App, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. INTELLECTUAL PROPERTY

The App and its entire contents, features, and functionality are owned by Cashew Corp. and are protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of the content without our express written permission.

5. DISCLAIMER OF WARRANTIES

The App is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the App or the information, content, or materials included therein. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

6. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Cashew Corp. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the App.

7. TERMINATION

We reserve the right to terminate or suspend your account and access to the App at our sole discretion, without notice, for conduct that we believe violates these Terms & Conditions or is harmful to other users, us, or third parties, or for any other reason.

8. GOVERNING LAW

These Terms & Conditions shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

9. SMS MESSAGING PROGRAM — CASHEW RESEARCH ALERTS

We operate an SMS text message program called Cashew Research Alerts. It sends account and security notifications (such as one-time verification codes), study and survey status updates, and survey invitations and reminders, to recipients who have asked to receive them.

How you opt in

Participation is voluntary and requires your express consent. Panelists opt in by ticking an SMS consent checkbox — unchecked by default — during signup, or by enabling the SMS toggle in their profile settings. Platform users opt in by adding a mobile number and enabling the SMS channel in their notification settings. Consenting to email from us is never treated as consenting to text messages; each channel is granted on its own. We record the date and time of each grant, the surface it was given on, the version of the consent wording shown, and the mobile number provided at that time.

How you opt out

Reply STOP to any message from us to stop all further messages in this program. You may also revoke your consent at any time by turning the SMS toggle off in your settings. Reply HELP to any message, or email info@cashewresearch.com, for assistance.

Message frequency and cost

Message frequency varies. Message and data rates may apply. We do not charge you for these messages; your mobile carrier's standard rates apply.

Your mobile information

We do not share or sell mobile phone numbers, SMS opt-in information, or consent records to third parties or affiliates for their own marketing or promotional purposes. Mobile information is disclosed only to the service providers that deliver these messages on our behalf, and only so that they can deliver them. Our wider handling of this information is described in our Privacy Policy.

Delivery

Delivery depends on your mobile carrier and is not guaranteed. Carriers are not liable for delayed or undelivered messages. The program is available on most major carriers in Canada and the United States, and carrier participation may change without notice.

10. CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please contact us at:

Email: info@cashewresearch.com